Dissatisfied with Xero?

Facing Integration Challenges?

Dealing with Data Inaccuracy?

Bogged Down by Reporting Limitations?

Sound familiar?

Discover the answers in our comprehensive comparison guide, which compares Business Central as a Xero competitor, helping you identify the ideal solution for your business.

What makes Microsoft a Xero competitor?

Upgrade your business, simplify your life.

Microsoft Dynamics 365 Business Central is a strong competitor to Xero due to its comprehensive business management capabilities, scalability, industry-specific solutions, advanced features, and integration with Microsoft tools. It is an excellent choice for businesses looking for a versatile and adaptable business management solution.

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Business Central

Seamless integration with Microsoft 365 (Excel, Outlook, Teams etc) and other business applications with automated workflows (Power Automate) and real-time analytics (Power BI).

Scalability and Flexibility as your business grows - accommodating for increasing transaction volumes and complex financial processes without performance issues.

Included in the package - project management, time tracking, detailed financial management tools - all enhanced by AI to provide predictive insights and automate routine tasks.

Consistent, high-quality customer support with dedicated teams to ensure quick resolutions and minimising disruptions to your operations.

Robust reporting and analytics capabilities integrated with Power BI - allowing for detailed, customisable reports and real-time insights.

Xero

Difficulty in scalability, causing performance and instability with high volume transactions or complex processes.

Integration available but users report synchronicity between multiple platforms.

Lacking in features such as project management and time tracking.

Basic reporting capabilities, lacking in customisation and depth leading to more manual effort.

Users report customer support falls short in providing immediate and comprehensive solutions, particularly due to the lack of direct phone support and reliance on email-based assistance.

Scalability

Business Central: Designed to scale with your business, Business Central offers extensive modules and customisation options, making it suitable for growing enterprises and complex business operations.

Xero: Scalability is limited as it restricts the number of transactions to 2,000 per month and only supports one organisation per account. Additionally, certain features like multi-currency support and project tracking are only available in higher subscription tiers.

User Experience

Business Central: Offers a modern, intuitive interface with extensive customisation options. However, due to its vast array of features, the learning curve can be steep.

Xero: Xero’s user experience can be challenging for new users due to its extensive features that require familiarity and practice. Additionally, it lacks built-in receipt capture, and some users find its invoice and report customisation options restrictive, and its interface less visually engaging than its competitor.

Integration

Business Central: Seamlessly integrates with other Microsoft products (e.g., Office 365, Azure) and various third-party applications, providing a cohesive ecosystem.

Xero: While Xero can integrate with multiple third-party apps, improper integration can lead to errors that waste time to fix. Additionally, the setup complexity, cost, training needs, data security, and reliance on stable internet connectivity are also challenges when integrating Xero with other platforms.

Customer Support

Business Central: Provides comprehensive support options, including detailed documentation, community forums, and direct support channels.

Xero: Xero’s customer support has been criticised for its long response times, which can take up to 48 hours, and the lack of phone support. Some users have also reported unhelpful advisors and challenges when seeking assistance.