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Meet Copilot: Your AI Assistant in Business Central – The FAQ

Updated: Jul 9

Welcome to the future of business with Copilot in Business Central! This AI assistant is here to help you think outside the box, get more done, and say goodbye to boring tasks. It’s the first of its kind, designed to help all types of businesses. With Copilot, your team can work at double the efficency with half the brain power! Also saving time, with easy-to-use AI tools.

 

What Can Copilot Do?

Copilot is always learning and growing. It has a wide range of features that can help various people in your business. Stay tuned for more updates about Copilot and other AI features in Business Central.

 

How Much Does Copilot Cost?

Good news! Right now, Copilot is included with your Business Central license for free. But keep in mind, Microsoft might introduce some usage policies or pricing in the future.

 

Who Can Use Copilot?

Everyone! There’s no minimum number of users needed to start using Copilot in Business Central.

 

How Does Copilot Work with Other AI Features?

Business Central has many AI features. Some, like sales and inventory forecasting, use special AI models. These features use Azure AI and are separate from Copilot. Your Business Central license includes 30 minutes of Azure AI time, but this doesn’t affect Copilot.

 

Where is Copilot Available?

Copilot is designed to help users worldwide. Each feature of Copilot supports different regions and languages. While most features might be English-only at first, Microsoft are working on adding more languages and regions.

 

Can Copilot Work with My Customisations?

Yes, some Copilot features can work with your custom pages and tables. For example, you can use analysis assist on your custom lists, or chat with Copilot to find records in custom tables.

 

Do I Need to Train Copilot?

Nope! Copilot in Business Central uses powerful AI models and Business Central’s data management features. You don’t need to spend time or money on training before you can start using Copilot with your company data.

 

Can I Make My Own Copilots?

Absolutely! You can add to and improve Copilot in Business Central using our standard development tools. You can also connect copilots using Copilot Studio. Plus, you can create your own AI-powered apps and services that connect to Business Central.

 

How Do I Keep Up with Copilot News?

To stay updated on Copilot and other AI innovations in Business Central, follow our blogs to keep up-to-date with Microsoft's releases.

 

Can I Show Copilot to My Customers?

Yes! If you’re a Business Central partner, you can easily show Copilot in Business Central to your customers. Copilot is automatically available when you set up a Microsoft Entra tenant with a Business Central environment on the Customer Digital Experiences (CDX) site.

 

What’s the Difference Between Copilot in Business Central and Copilot for Microsoft 365?

Microsoft offers different copilots for different needs. For example, Copilot for Microsoft 365 is designed for working with Microsoft Teams, Excel, and other productivity apps. Copilot in Business Central is specifically for the Business Central app. Right now, there’s no connection between the two.

 

Is Copilot Only Available Online?

Yes, Copilot is only available for Business Central online. It’s not available for other types like on-premises or private cloud.

 

Can I Use Copilot with Embed Applications?

Currently, Microsoft can’t offer Copilot to customers who run independent software vendor (ISV) Embed apps due to technical limitations. But ISVs can add their own features to Copilot or provide alternative uses of AI.

 

How Does Copilot Handle AI Safety?

Copilot in Business Central uses generative AI that follows Microsoft’s responsible AI principles. These include fairness, reliability, safety, privacy and security, inclusiveness, transparency, and accountability. Microsoft are committed to building each Copilot feature responsibly.


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