Wholesale and Business Central

The wholesale and distribution industry, with its focus on logistics and supply chain management, benefits greatly from Dynamics 365 Business Central's centralised operations management. This system addresses common challenges like fragmented inventory data, improving efficiency and order accuracy. Key pain points for wholesale and distribution companies include inventory management, supply chain coordination, and order fulfilment, which Business Central helps resolve by providing a unified view of operations.

Scenario

In the wholesale and distribution industry, each role faces distinct challenges.

Dynamics 365 Business Central offers customised solutions, enabling individuals to see how it can support their specific responsibilities. This role-focused approach ensures that everyone, from warehouse managers to supply chain directors to sales leaders, can leverage Business Central to streamline their operations and enhance overall efficiency.

Chief Supply Chain Officer (CSCO)

Priya, the Chief Supply Chain Officer, begins her day by reviewing the latest supply chain performance data on Business Central. With real-time insights from Microsoft Power BI, Priya can quickly spot potential bottlenecks or delays in the supply chain. She notices that a key supplier is behind on deliveries due to a recent disruption.

Using Business Central, Priya assesses alternative suppliers from different regions, comparing lead times, costs, and reliability. She swiftly shifts orders to a secondary supplier with better availability, ensuring that the supply chain remains uninterrupted. Throughout the day, Priya monitors the progress of shipments, coordinating with logistics partners via Microsoft Teams to ensure timely deliveries. The system's integration with Dynamics 365 allows her to track the entire supply chain from sourcing to delivery, making informed decisions that maintain efficiency and reduce costs.

As the day ends, Priya reflects on the proactive steps taken to avoid disruptions, confident that Business Central has provided the visibility and tools needed to keep the supply chain running smoothly.

Warehouse Operations Manager

Sam, the Warehouse Operations Manager, starts his day with an overview of the warehouse’s performance metrics on Business Central. The dashboard provides him with real-time data on inventory levels, pending orders, and warehouse capacity.

Mid-morning, Sam notices that certain high-demand products are running low in stock. With a few clicks, he initiates a replenishment order, ensuring that the warehouse stays stocked. As shipments arrive, Sam uses Business Central to track the goods from receiving to shelving, ensuring that everything is accounted for and stored correctly.

In the afternoon, Sam oversees the picking and packing operations. The seamless integration between Business Central and the warehouse’s barcode scanning system reduces errors and speeds up the process. By the end of the day, Sam reviews the day’s productivity, noting that the streamlined processes have reduced wastage and improved space utilisation. Business Central’s robust warehouse management tools have empowered Sam to run an efficient, well-organised operation.

Sales Director

Taylor, the Sales Director, begins her day by reviewing the latest sales performance data in Business Central. The system provides her with a clear overview of customer orders, sales trends, and inventory levels.

Taylor spots a surge in demand for a specific product line and notices that inventory levels are nearing depletion. She immediately coordinates with the supply chain and warehouse teams via Microsoft Teams to expedite restocking. Throughout the day, Taylor uses Business Central to monitor order fulfillment, ensuring that client orders are processed on time and without errors.

In the afternoon, Taylor focuses on customer relationship management. She uses the integrated CRM features of Business Central to track customer interactions, follow up on leads, and review feedback. By the end of the day, Taylor has not only ensured that sales operations are running smoothly but has also identified new opportunities for growth, confident in the support provided by Business Central to drive sales and enhance customer satisfaction.

Pain Points and Solutions

Inventory Management

Pain Point: Managing inventory levels efficiently is a major challenge in wholesale and distribution. Issues such as overstocking, stockouts, and managing storage costs can severely impact profitability and customer satisfaction.

Solution: Dynamics 365 Business Central offers real-time inventory tracking and automated reordering processes, ensuring that stock levels are optimised. The system provides a comprehensive view of inventory across multiple locations, helping businesses avoid overstocking and stockouts while reducing storage costs.

Supply Chain Coordination

Pain Point: Coordinating the various aspects of the supply chain—from procurement to delivery—can be complex and prone to disruptions, leading to delays and increased costs.

Solution: Business Central provides tools for end-to-end supply chain management, offering real-time data on supplier performance, logistics, and inventory levels. This allows businesses to respond quickly to disruptions, optimise logistics routes, and ensure timely deliveries, improving overall supply chain efficiency.

Order Fulfilment

Pain Point: Ensuring accurate and timely order fulfilment is critical in wholesale and distribution. Delays, errors, and miscommunications can lead to dissatisfied customers and lost business.

Solution: Dynamics 365 Business Central streamlines the order fulfilment process by integrating sales orders, inventory management, and shipping logistics. The system helps ensure that orders are processed accurately and delivered on time, improving customer satisfaction and reducing the risk of errors.

campaign-creators-pypeCEaJeZY-unsplash copy.jpg

How we can help you

Customise

We tailor Business Central to align with your specific operational requirements.

Import

Centralise your data, making it easily accessible and well-organised in the cloud.

Educate

Benefit from hands-on training and dedicated support provided by our team of accounting experts.

Unified Business Management: Simplify complex processes with a single, integrated solution, enhancing productivity and operational efficiency.

Advanced Data Security: Protect sensitive client information with state-of-the-art security features, ensuring compliance and peace of mind.

Real-Time Insights and Analytics: Make informed decisions with real-time data analytics, gaining a competitive edge in the market.

Seamless Integration: Effortlessly integrate with existing systems, reducing manual data entry and errors.

Cloud-Based Flexibility: Access your data and manage your practice from anywhere, at any time, with our reliable cloud solutions.

Why choose Business Central for Wholesale?

Dynamics 365 Business Central offers significant advantages for wholesale and distribution companies, particularly by centralising operations management and enhancing order processing.

These features and benefits make Dynamics 365 Business Central an invaluable tool for wholesale and distribution businesses, improving operational efficiency and ensuring accurate, timely order fulfilment. If you'd like more detailed information or specifics about its features, I can provide further insights or relevant documents from our enterprise resources.

Business Central
Key Features.

Financial Management

Find Out More

Sales

& CRM

Find Out More

Project Management

Find Out More

Supply Chain Management

Find Out More

Warehouse Management

Find Out More

Service Management

Find Out More

Manufacturing

& Management

Find Out More

All-in-One Solution

Microsoft Dynamics 365 Business Central is a comprehensive management solution that integrates financials, sales, service, and operations to simplify business processes, enhance customer interactions, and facilitate informed decision-making.

It consolidates systems into a single, connected application, saving your employees' time. You can also increase efficiency with automated tasks and workflows, all within familiar Office 365 productivity tools such as Outlook, Teams, Word, and Excel.